Adobe Agrees to $75M Penalty for Sneaky Subscription Fees
Adobe settles DOJ lawsuit over hidden cancellation fees for Creative Cloud subscriptions, paying $75M fine and offering free services to users.
Adobe, the software giant known for popular tools like Photoshop and Illustrator, has agreed to pay a $75 million penalty to settle a lawsuit filed by the U.S. Department of Justice (DOJ) over its practices with Creative Cloud subscription cancellations.
The case centered around Adobe's history of hiding hefty termination fees from customers when they signed up for its monthly software subscriptions. This was in violation of U.S. law, which dictates that canceling a software subscription should be easy for consumers.
Adobe's transition to a subscription model for its creative tools back in 2013 proved hugely successful, as it made the software more affordable for many users. However, the company was also accused of taking advantage of this shift by making it difficult and costly for customers to cancel.
Source: Ars Technica
