Air Canada CEO Apologizes for English-Only Condolence Message After Plane Crash

Air Canada CEO Michael Rousseau apologizes after his lack of French in video condolences to plane crash victims' families draws criticism from politicians.

Air Canada chief executive Michael Rousseau has issued an apology for his inability to express himself in French after politicians criticized his English-only message of condolence following Sunday's deadly plane crash in New York.

Rousseau's four-minute condolence video posted online contained only two French words –

Air Canada CEO Issues Apology for English-Only Condolences

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