Snapchat Refuses to Delete 14-Year-Old's Account Due to Listed Age

An Australian mom tried to have her 14-year-old's Snapchat account removed, but the platform refused because the age listed was 25. Some platforms aren't complying with the new social media ban.
Snapchat has come under fire after refusing to delete a 14-year-old's account, claiming the listed age was 25. This highlights the challenges parents face as they try to enforce Australia's new social media ban for under-16s.
The mother, who remains anonymous, reported her teenage son's Snapchat account to the platform, but was told it would not be deleted because the listed age was 25. This is a concerning development, as parents have been instructed to report any underage accounts to get them removed.

However, it seems some social media platforms are not fully complying with the new regulations. The eSafety Commissioner has expressed concern over the lack of cooperation from certain companies, leaving parents frustrated and worried about their children's online safety.
Under the new rules, social media services must verify the age of all Australian users and prevent access for those under 16, unless parents provide consent. But this case demonstrates that the enforcement of these regulations is still a work in progress.



