Telehealth Hack Exposes Hims & Hers Customer Support Data
Telehealth leader Hims & Hers reports a data breach that compromised customer service ticket information over multiple days in February. Experts warn consumers to monitor accounts.
In a concerning development for the telehealth industry, the leading provider Hims & Hers has disclosed a data breach that exposed customer support ticket data. The San Francisco-based company, which offers virtual healthcare and wellness services, revealed that hackers gained unauthorized access to its systems over several days in February, stealing sensitive information from its customer support ticketing system.
According to the company's official statement, the breach occurred between February 7th and February 12th, 2023. During this time, malicious actors were able to access and extract data related to customer support inquiries, including personal details provided by users when submitting tickets. Hims & Hers has not provided specifics on the exact nature of the information stolen, but has indicated that no financial data or medical records were compromised.
{{IMAGE_PLACEHOLDER}}Source: TechCrunch
